Privacy Policy

eCommGenie LLC
Effective Date: February 16, 2026
Last Updated: February 16, 2026
Orlando, Florida, United States
Email: support@ecommgenie.com

Introduction

eCommGenie LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all visitors, clients, and users worldwide.

Information We Collect

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Business information

  • Billing details

  • Discovery call details

  • Messages submitted through contact forms

  • Client portal login information

  • SMS consent information

B. Payment Information

Payments are processed through third-party providers including:

  • Stripe

  • PayPal

We do not store full credit card numbers on our servers.

C. Automatically Collected Information

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Referring URLs

  • Session behavior

  • Analytics data

Collected via:

  • Google Analytics 4

  • Google Tag Manager

  • Meta Pixel

  • Cookies and tracking technologies

How We Use Your Information

We use collected information to:

  • Provide web design and development services

  • Process payments

  • Manage hosting subscriptions

  • Deliver digital products

  • Send invoices and contracts

  • Improve website performance

  • Conduct analytics and performance tracking

  • Send marketing emails and SMS (if consented)

  • Automate workflows and CRM communications

  • Prevent fraud and security threats

AI Usage Disclosure

We may use artificial intelligence tools and automation software to assist with design, content generation, analytics, optimization, and internal operations. AI tools are used responsibly and in compliance with applicable data protection laws.

We do not sell personal data to AI systems.

Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Analyze website performance

  • Track conversions

  • Improve marketing campaigns

  • Enhance user experience

Users may disable cookies via browser settings.
For EU/UK users, cookie consent is obtained where required.

Data Sharing

We may share information with:

  • Payment processors (Stripe, PayPal)

  • Hosting providers (Cloud-hosted infrastructure)

  • CRM providers (e.g., FluentCRM)

  • Analytics providers (Google)

  • Advertising platforms (Meta)

  • Legal authorities if required

We do not sell personal information.

International Data Transfers

As we serve clients worldwide, your information may be transferred to and processed in the United States.

We implement safeguards consistent with GDPR requirements for international data transfers.

GDPR Rights (For EU/EEA Users)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

To exercise these rights, contact us at:
support@ecommgenie.com

Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Security Measures

We implement:

  • SSL encryption

  • Secure cloud hosting

  • Access controls

  • Monitoring systems

However, no online system is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Our services are not directed to individuals under 18 years of age.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

Contact Information

eCommGenie LLC
Orlando, Florida
Email: support@ecommgenie.com