Terms & Conditions

eCommGenie LLC
Effective Date: February 16, 2026
Last Updated: February 16, 2026
Orlando, Florida, United States
Email: support@ecommgenie.com

Acceptance of Terms

By accessing our website or engaging our services, you agree to these Terms and Conditions.

Services Provided

eCommGenie LLC provides services including but not limited to:

  • Branding & Identity

  • Web Design & Development

  • Conversion Optimization

  • Hosting & Maintenance

  • CRM & Automation

  • Digital Marketing & SEO

  • Analytics & Tracking

  • Digital products

Scope of work is defined in individual client agreements.

Payments & Deposits

  • Deposits are required before work begins.

  • All payments are non-refundable unless otherwise stated in writing.

  • Hosting subscriptions renew automatically unless canceled.

  • Late payments may incur fees.

  • Chargebacks are considered breach of contract.

No Performance Guarantees

We do not guarantee:

  • SEO rankings

  • Revenue increases

  • Ad performance

  • Conversion rates

  • Uptime beyond third-party hosting capabilities

All services are provided without guarantees of specific outcomes.

Intellectual Property

Upon full payment:

  • Clients own final deliverables.

  • eCommGenie retains the right to display work in its portfolio and marketing materials.

Third-party plugins, themes, fonts, and software remain property of their respective owners.

Hosting Disclaimer

We provide cloud-based hosting services.
We are not liable for:

  • Third-party server outages

  • Data center failures

  • Cyberattacks beyond reasonable control

  • Internet infrastructure issues

Digital Products

Digital products are licensed, not sold.
Unauthorized redistribution is prohibited.

Limitation of Liability

To the maximum extent permitted by law:

eCommGenie LLC’s total liability shall not exceed the total amount paid by the client in the preceding six months.

We are not liable for indirect, incidental, or consequential damages.

Indemnification

Clients agree to indemnify and hold harmless eCommGenie LLC from claims arising from:

  • Client-provided content

  • Copyright violations

  • Misuse of deliverables

  • Business practices unrelated to our services

Arbitration & Dispute Resolution

All disputes shall be resolved through binding arbitration in the State of Florida.

Parties waive the right to jury trials and class actions.

Governing Law

These Terms are governed by the laws of the State of Florida.

Venue for arbitration shall be Florida.

Termination

We reserve the right to terminate services for:

  • Non-payment

  • Abuse

  • Violation of agreement terms

Force Majeure

We are not liable for delays caused by events beyond reasonable control.

Modifications

We may update these Terms at any time.