Protect. Optimize. Perform.
We built our Website Maintenance & Security Plan for one reason first—protection.
Our goal was simple: eliminate vulnerabilities and keep client sites secure.
To this day, we maintain a 100% no-hack track record for websites actively on our plan.
But security alone wasn’t enough.
Once a site launches, the real work begins. Performance needs tuning. Tools need updating. Systems need monitoring. Search rankings need protection.
A website is not a “set it and forget it” asset. It’s a living digital engine.
Our monthly plan ensures your site stays protected, updated, optimized, backed up, and performing at its best — month after month.
You focus on growth.
We handle the infrastructure.
What’s Included
Our Website Maintenance & Security Plan focuses on four core pillars:
1) Updates & Performance Optimization
We continuously update your WordPress core, themes, and plugins while cleaning and optimizing your database to ensure peak speed, stability, and compatibility. Your site stays current, efficient, and running exactly how it should.
2) Monitoring & Active Protection
Your website is monitored daily with proactive security scans, uptime tracking, and advanced threat protection. We detect vulnerabilities early, block malicious activity, and keep spam, malware, and intrusions from disrupting your business.
3) Backups & Restore Infrastructure
We create secure weekly backups stored both on-site and off-site, along with daily restore points for added protection. If anything unexpected happens, your website can be restored quickly and accurately.
4) Monthly Performance Reporting
Each month, you receive a detailed performance report outlining traffic data, page views, and key activity insights, along with a breakdown of all maintenance, updates, and security actions completed behind the scenes.
***Bonus: Quick Monthly Edits Included***
Every plan includes up to 1 hour of small website updates each month.
Need a new section added?
Swap out images?
Update copy?
Make minor design tweaks?
You have a trusted team in your corner ready to handle it.
No scrambling. No chasing hosting companies. No guessing.
Just send it over.
Investment
Starting at
$99/month
• $125/month for sites we did not originally build
• We may recommend a one-time onboarding fee if your site requires security or structural improvements before joining the plan
• Multi-site discounts available
• No long-term contracts
• No cancellation penalties
Simple. Flexible. Transparent.
Frequently Asked Questions
Do you offer hosting with maintenance?
Yes. We offer high-performance cloud hosting bundled with our maintenance plan at discounted monthly or annual rates. Reach out for a custom quote.
Are there setup or cancellation fees?
There is never a cancellation fee.
If we are building or redesigning your website and you join the maintenance plan immediately, there is no setup fee.
If more than six months have passed since launch — or if significant changes were made after delivery — a $199 setup fee may apply.
If we did not build your site, setup starts at $199. Final pricing depends on the condition and complexity of your website.
What happens if I decline the plan?
Websites without maintenance face serious risks:
• Gradual performance decline and slower load times
• Loss of SEO rankings due to poor optimization
• Outdated plugins and themes — the leading cause of website hacks
• No reliable backups if something goes wrong
• No performance reporting
• No priority support for updates or troubleshooting
Most importantly, you lose your dedicated web partner.
Instead, you’re left relying on generic hosting support when issues arise.
Does unused monthly update time roll over?
No. Monthly update time applies only to that billing cycle.
What if my site gets hacked while on the plan?
If your site is compromised while enrolled, we handle cleanup and work with Google to resolve any security flags—at no additional cost.
That said, our current track record remains at zero hacks for sites on our active maintenance plan.
What if I need more than 1 hour of updates?
We always aim to complete updates within the included time.
If additional work is required, we’ll provide a time estimate and complete it at our standard hourly rate before proceeding.
No surprises.
What if I skip the plan and my site gets hacked?
We can perform a full site cleanup starting at $350.
After restoration, we strongly recommend enrolling in the maintenance plan to prevent repeat issues.
Prevention is significantly less expensive than recovery.
How quickly are updates handled?
Maintenance clients receive priority support.
Most update requests are addressed within 24–48 hours.
You are at the front of the line.
See What Our Clients Are Saying
“I brought eCommGenie in to rebuild our brand and store. Sales increased, our look leveled up, and everything finally feels cohesive and built to scale.”
“eCommGenie transformed our drink concept into a real brand. From visuals to site design, everything feels bold, polished, and ready for serious growth.”
“We needed more than a website. eCommGenie built us a system that attracts guests, builds trust, and actually converts visitors into booked stays.”